Privacy Policy

Welcome to Lakshoppe.

Lakshoppe (“we”, “our”, “us”) operates a parcel forwarding and assisted e-commerce logistics platform serving residents of Lakshadweep.

We are committed to protecting your personal information and maintaining transparency about how your data is collected, used, and safeguarded.

1. Information We Collect

When you use Lakshoppe, we may collect the following types of information:

A. Personal Information

  • Full Name

  • Mobile Number

  • Island Address (Lakshadweep delivery address)

B. Account Information

  • Unique Customer ID

  • Virtual Warehouse Address

C. Parcel & Transaction Information

  • Order details from platforms such as

    • Amazon India

    • Flipkart

    • Meesho
    • Myntra

  • Parcel weight

  • Parcel images (for transparency)

  • Shipment tracking updates

  • Forwarding charges

D. Technical Information

  • IP address

  • Device type

  • Browser type

  • Usage logs

2. How We Use Your Information

We use your information to:

  • Create and manage your Lakshoppe account

  • Assign your Virtual Kochi Address

  • Identify and process your parcels

  • Calculate forwarding charges

  • Provide real-time tracking updates

  • Improve customer support

  • Enhance platform security

  • Comply with legal and regulatory requirements

We do not sell your personal information to third parties.

3. Data Sharing & Disclosure

We may share limited information with:

  • Courier and cargo partners for shipping

  • Warehouse staff for parcel processing

  • Payment service providers for transaction processing

  • Government authorities if legally required

We only share necessary information required to complete delivery and operations.

4. Data Storage & Security

Lakshoppe implements appropriate security measures to protect your data, including:

  • Secure servers

  • Restricted staff access

  • Encrypted data transmission (where applicable)

  • Regular system monitoring

While we strive to protect your data, no online platform can guarantee 100% security.

5. Parcel Images & Transparency

Lakshoppe uploads parcel images to your dashboard for transparency purposes. These images are visible only within your secured account.

We do not publicly display customer parcel details.

6. Cookies & Tracking Technologies

Lakshoppe may use cookies to:

  • Improve user experience

  • Remember login sessions

  • Analyze website performance

You can disable cookies in your browser settings, but some features may not function properly.

7. User Rights

As a Lakshoppe user, you have the right to:

  • Access your personal data

  • Request correction of incorrect data

  • Request deletion of your account (subject to operational/legal requirements)

  • Withdraw consent where applicable

To exercise these rights, contact us using the details below.

8. Data Retention

We retain user data:

  • As long as the account remains active

  • For operational record-keeping

  • As required by law

Once no longer required, data will be securely deleted.

9. Third-Party Links

Lakshoppe may contain links to third-party websites such as:

  • Amazon India

  • Flipkart

  • Meesho
  • Ajio

We are not responsible for the privacy practices of external websites. Users are encouraged to review their respective privacy policies.

10. Changes to This Privacy Policy

Lakshoppe reserves the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

Continued use of the platform after changes constitutes acceptance of the updated policy.